Lowest Natural Gas Prices in Alberta!
Did you know you can maximize your savings by unbundling your energy services, even if you have a fixed electricity rate? Direct Energy Regulated Services offers a natural gas rate lower than ANY fixed-rate contract available in the market. The best part is that it's expected to remain low through 2024***!
You can immediately take advantage of this low natural gas rate without any contracts, enrollment, or exit fees. It's a simple and hassle-free process that can help you save money effortlessly.

† Based on 5-year natural gas fixed rate plans by Enmax, Epcor, ATCO and Direct Energy from June - September 2023.
What Can Direct Energy Regulated Services Do for You?
Ways to help you budget
Does DERS offer any payment plans?
DERS offers two payment plans to make it easier for our customers to budget for—and pay—monthly energy bills:
Budget Payment Plan:
Spread out your energy costs throughout the year to make budgeting and planning easier. DERS’ Budget Payment Plan estimates the cost of your energy based on past usage, the time of year, and the expected cost of energy and distribution charges—and divides that total into equal monthly payments.
To sign up* for the Budget Payment Plan, call us at 1-866-420-3174.
*Please note: To sign up, you must have received a minimum of three bills and your account balance must be up-to-date.
Auto Pay Plan:
Save on postage, cheque-writing costs, and time – and never worry about late payments again. DERS’ Auto Pay Plan enables your monthly bill to be automatically charged to your credit card or deducted from your bank account each month. Once enrolled, you’ll continue to receive a statement each month that shows the amount and date that your payment was deducted.
To sign up for the Auto Pay Plan:
- Sign in to your online account
- Go to “Payments” in the drop-down menu
- Click on “Auto Pay Plan” and follow the instructions
Alternatively:
- Print the Application Form*
- Read the Auto Pay Plan Terms and Conditions
- Complete and sign the form and then fax, email or mail it back to us:
- Fax: 844-881-4791
- Email: DERSAlbertaHelp@directenergy.com
- Mail:
Auto Pay Plan
Direct Energy Regulated Services
PO Box 1520
639 5th Ave SW
Calgary, AB T2P 5R6
*Adobe Reader is needed to open, view and download PDF documents. Download the software here for free.
What is Budget Billing?
Spread out your energy costs throughout the year to make budgeting and planning easier. DERS’ Budget Billing estimates the cost of your energy based on past usage, the time of year, and the expected cost of energy and distribution charges—and divides that total into equal monthly payments.
To sign up* for the Budget Payment Plan, simply sign in to your Online Account and click “Setup Payment Plan” under the dropdown menu. There you can click to enroll in Budget Billing. You can also call us at 1-866-420-3174.
*Please note: To sign up, you must have received a minimum of three bills and your account balance must be up-to-date.
What is Auto Pay?
Save on postage, cheque-writing costs, and time – and never worry about late payments again. DERS’ Auto Pay enables your monthly bill to be automatically charged to your credit card or deducted from your bank account each month. Once enrolled, you’ll continue to receive a statement each month that shows the amount and date that your payment was deducted.
To sign up for Auto Pay:
- Sign in to your online account
- Click “Setup Auto Pay” within your Account Overview
Alternatively:
- Go to “Setup Payment Plan” in the drop-down menu
- Click on Auto Pay
- We are able to accept Visa, Mastercard and American Express
If you need to enter your payment card information or bank account information, you will be able to simply toggle the new payment method to “Auto Pay” as well.
Alternatively, you can print an application form and email or mail it to us (Please note, the application form only supports bank account payments):
- Print the Application Form*
- Read the Auto Pay Plan Terms and Conditions
- Complete and sign the form and then fax, email or mail it back to us:
- Fax: 844-881-4791
- Email: DERSAlbertaHelp@directenergy.com
- Mail:
Auto Payment Plan
Direct Energy Regulated Services
PO Box 1520
639 5th Ave SW
Calgary, AB T2P 5R6
*Adobe Reader is needed to open, view and download PDF documents. Download the software here for free.
**Savings are based on an average of the lowest advertised 5-year fixed rates from Atco Energy, EasyMax, Encor, and Direct Energy available in January 2023. Past savings are calculated comparing those available rates against Direct Energy Regulated Services’ natural gas rate and average monthly household gas usage. Future savings are based on the above rates compared to Direct Energy Regulated Services’ approved September natural gas rates and forecast rates for October through December multiplied by average household usage.
***Based on the natural gas forward curves as of August 25, 2023.