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Current Natural Gas Rates

Rate Description Charges
_ Fixed ($/Day) Cost of Gas ($/GJ)
G1 General Service 0.272 2.140
G3 Large Use Service 0.503 2.140
G5 Irrigation Pumping 0.226 2.140

Direct Energy Regulated Services is regulated by the Alberta Utilities Commission (AUC). The AUC reviews the regulated rate for natural gas. For more information, visit the AUC Website.

Direct Energy Regulated Services' service areas are divided into two regions: one for customers living in or north of Red Deer and one for customers living south of Red Deer. View the communities we serve below.

Servicing Natural Gas in These Territories

View All

  • Grande Prairie
  • Beaverlodge
  • Fairview
  • Falher
  • Peace River
  • Slave Lake
  • Spirit River
  • Fort McMurray
  • Edmonton
  • Capital Region
  • Fort Saskatchewan
  • Stony Plain
  • Cold Lake
  • Camrose
  • Drayton Valley
  • Edson
  • Hinton
  • Jasper
  • Lloydminster
  • Ponoka
  • Provost
  • Rimbey
  • Swan Hills
  • Tofield
  • Vegreville
  • Vermilion
  • Viking
  • Wetaskiwin
  • White Court
  • Yellowhead County
  • Red Deer
  • Lacombe
  • Rocky Mountain House

Making Sense of Your Natural Gas Bill

Your natural gas bill includes a variety of information, definitions and various changes—we want to help you make better sense of it all.

Government Of Canada Federal Carbon Tax

Effective April 1, 2020, your monthly DERS natural gas bill will include the updated rate of $1.576/GJ for the Government of Canada's Federal Carbon Tax. This is not a Direct Energy Fee, it is a government tax and is charged on all fuels that emit greenhouse gases. For more information on the Federal Carbon Tax, visit www.canada.ca.

Natural Gas FAQs

Natural gas rates fluctuate on a monthly basis due to a variety of market factors such as weather, exchange rates and supply and demand. For the most updated rates, see our schedule above or check the Alberta Utilities Commission's website.

We provide natural gas to most regions across Alberta, including:

  • Grand Prairie
  • Edmonton
  • Calgary
  • Fort McMurray
  • Capital
  • Yellowhead
  • Red Deer
  • Bow Valley
  • Lethbridge
Refer to our complete list of natural gas service territories to see if we serve your specific community.

The Alberta Utilities Commission (AUC) provides regulatory oversight for utilities in Alberta, including natural gas. As an independent agency, the AUC sets regulated rates to ensure residents receive quality utility service at a fair price. In addition, the AUC responds to questions and issues that may arise with your regulated natural gas service.

A regulated natural gas retailer provides localized service and peace of mind to its customers. Your regulated utility company is held directly accountable to you and your community to provide reasonable rates and efficient service, which results in:

  • Fair and regulated natural gas pricing - The Alberta Utilities Commission (AUC) is an independent agency that reviews and approves all of the rates we set for our customers.
  • Frequent service and rate reviews
  • Reliable long-term service
  • Local accountability and transparency

By default, you will enroll in a Direct Energy Regulated Services natural gas plan if you live in one of our service areas unless you sign a contract with a competitive natural gas provider.

Switching from a competitive retailer to Direct Energy Regulated Services for your natural gas plan is easy, and you can do it all online. Click on "Sign Up for New Service" above, enter your address or Site ID number (you can find your Site ID number on your natural gas bill) and simply follow the remaining prompts to finalize your application.

You can find a comprehensive list of natural gas rates on our historic natural gas rate schedule.