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In the Community

Direct Energy Regulated Services (DERS) is committed to supporting our fellow Albertans, and directing energy to what matters most. That’s why we participate and invest in initiatives across that province that build community and, most importantly, give back to Albertan families. We are strong supporters of people that empower — our communities. People just like you.

  • Safer Spaces Utility Pilot Program

    Albertans escaping the trauma of domestic violence shouldn’t need to be worried about their

    August 19, 2020

  • Emergency Fund

    To help Alberta families avoid financial crisis, Direct Energy and the

    August 19, 2020

  • Celebrating the Inspiring Energy of Alberta Moms

    This summer we met an incredible Alberta mom whose energy and story inspired us.

    August 19, 2020

  • Real Talk Alberta

    To help combat domestic violence in Alberta, Direct Energy and Direct Energy Regulated Services (DERS) have partnered with

    July 8, 2020

  • 2019 Community Events

    In 2019 we visited 23 communities across Alberta, hosted more than 30 family-friendly event

    July 8, 2020

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Contact

Get in touch with our dedicated customer service team.

Phone: 1-866-420-3174
Email: DERSAlbertaHelp@directenergy.com

P.O. Box 1520, Station M
Calgary, AB T2P 5R6

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Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta). ©2020-2021 Direct Energy. All rights reserved.

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