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Welcome to the DERS Blog

Here you will find informative and helpful content about energy saving tips, electricity, natural gas, safety & security, green living, home maintenance—and much more!

Little boy with suitcase and bear in the snow

7 Home Prep & Energy Saving Tips Before Going On Vacation

December 6, 2022

Cartoon woman looking at her computer with a question mark

What you need to know about a disconnection notice in Alberta 

April 27, 2022

Mom folding laundry in her bedroom with the family dog

What is the Difference Between Direct Energy and Direct Energy Regulated Services?

August 5, 2021

Energy Saving Tips

mother and daughter with basket of blankets

Why is my energy bill higher in the winter?

November 7, 2022

Woman opening an oven door.

How To Save Energy And Conserve Electricity

October 7, 2020

tree ornament cut into the shape of a house representing spring

Spring Energy Saving Tips

October 7, 2020

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Electricity

alberta rural road with transmission lines

Energy Market Update for January 2023

January 23, 2023

Hand reaching turn off an electrical power brick.

What Causes the Electricity Rate to Go Up?

July 28, 2021

Cartoon Man

kW vs. kWh: What's the Difference?

February 24, 2020

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Safety

A pair of overlapping hands covering a toy house in a protective manner.

7 Fundamentals Of Home Security

October 8, 2020

Hand reaching turn off an electrical power brick.

Be Power Safe At Home

October 8, 2020

Woman in pink sweater struggling to breath.

Natural Gas Carbon Monoxide Safety

October 8, 2020

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Home

Map of Alberta with a graphic of connection points

Does Direct Energy Regulated Services Provide Service In My Area?

August 18, 2021

How to Choose Your Natural Gas & Electricity Provider

August 18, 2021

Get to Know Direct Energy Regulated Services

Direct Energy Regulated Services has got you covered with fairly priced, reg

July 2, 2021

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Green Living

Little blond girl holding a green toy house to her face.

How To Be Green: 7 Green Living Tips

October 8, 2020

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Natural Gas

Mom sitting on the floor playing with daughter and cat.

Why did the natural gas rate go up?

May 6, 2022

Picture of a natural gas meter.

How We Set Our Natural Gas Prices

October 12, 2021

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Natural Gas Rates in the News

October 8, 2021

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Energy of Moms

Mom, Your Energy Inspires Us 2020 Campaign

Emergency Response

For natural gas emergencies, call the ATCO Gas 24-hour emergency line or 911 immediately at 1-800-511-3447

For power outages or other electricity issues, call the ATCO Electric 24-hour emergency line at 1-800-668-5506

Contact

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Phone: 1-866-420-3174
Email: DERSAlbertaHelp@directenergy.com

P.O. Box 1520, Station M
Calgary, AB T2P 5R6

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Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta). ©2020-2023 Direct Energy. All rights reserved.

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