Working at Direct Energy

Across North America, Direct Energy has gained a reputation as an innovator for its work in facilitating and improving energy efficiency and home functionality.


Direct Energy is one of North America's largest retail providers of electricity, natural gas, and renewable energy solutions. We've proudly served Alberta residential and business customers for over 20 years.


Direct Energy is an Equal Opportunity Employer (EEO).

Company Culture

We hope you will ask, "What's it like to work at Direct Energy?" It's a typical question, no matter the level of your career. It's essential to understand your work environment and what your day-to-day will be like. Why? Because we want you to be happy, and every workplace offers its own unique culture.

Current Career Opportunities

We are always seeking qualified candidates for employment within our company, and since we're one of the largest providers of electricity and natural gas in the United States and Canada, there's plenty of room to grow with us.

Diversity and Inclusion

At Direct Energy, we're committed to the principles of diversity and inclusion. As an organization, we must reflect the diverse communities served by our family of brands. We are committed to placing equality, diversity, care, and respect at the heart of our policies and the everyday practices of our employees.

Our vision is to employ a rich and diverse mix of people who reflect the societies in which we work and ensure that our business continues to positively impact our colleagues, communities, customers, suppliers, and shareholders.

Employee Networks

Every day, we are actively constructing new initiatives to foster an appreciation for individuality and create a more diverse and inclusive workforce. Each initiative, from Employee Networks to cultural education opportunities, is part of our Diversity & Inclusion program. We also sponsor and partner with other organizations, striving for equality and respect for all people.

Direct Energy employees are welcome to join NRG's employee-led business resource groups. These groups allow for networking and collaboration across organizations based on common interests.

co-workers laughing and smiling

What our Interns have to say...

I can easily say that one of my favorite aspects of my internship was the connections I formed.

Talia Dube
Brand and Marketing

Direct Energy has a diversified culture as well as a good presence in North America.

Asitkumar Chaurasia
Digital Team

Have a question about a plan or need help placing an order?

Call us: 1-866-374-6299

Hours: 7:00am - 9:00pm MST (Monday-Friday), 8:00am - 4:30pm MST (Saturday),
Closed Sundays