Alberta Electricity Rebates Are Extended Until April 2023

To help with rising electricity costs, the Government of Alberta has extended the monthly electricity rebate until April 2023, providing a total of $500 in electricity rebates to each household, farm or small business. As a reminder, these rebates started in July 2022 and were applied as a $50 credit each month until December 2022.

In January and February 2023, a credit of $75 will be applied to your bill, followed by a credit of $25 in March and April 2023. These rebates are here to help you manage your electricity costs through the coldest months of the year when usage is highest and taper off in the spring.

Temporary Electricity Rate Cap Notice: As part of Alberta’s Affordability Action Plan, the regulated rate option (RRO) will be capped at 13.5 ¢/kWh for electricity in the winter months from January. - March 2023 to help manage your winter bills. Visit our Temporary Electricity Rate Cap page for more details.

Eligible consumers include all residential, farm, and small business customers who consume less than 250,000 kilowatt-hours (kWh) per year, whose current residence is connected to the system, and who have consumed electricity within the past calendar year.

If you qualify, you don't have to do anything to activate this rebate; it will be applied automatically. Look for a credit ($75 or $25) in the Distributor Charges section titled "GOA Utility Commodity Rebate" on your bill, starting with your January bill.

If you have questions about the Electricity Rebate Program, please review the Frequently Asked Questions listed below, check the Government of Alberta website, or call our Customer Care team at 1-866-374-6299.

Scam Alert

Scam Alert! Please be aware that fraudsters are targeting utility customers claiming to be from the provincial government and offering energy rebates. Albertans who receive this or any other electronic message claiming to offer energy rebates should not click any links or provide any personal or banking information. Find out How to Avoid Utility Scams.

Alberta's Natural Gas Rebate Program Begins October 2022

To help Albertans manage higher winter heating costs due to volatile natural gas prices, the Government of Alberta will provide natural gas rebates starting in October 2022 through March 2023.

The rebates will be applied directly to all eligible consumers' utility bills if the monthly default natural gas rate from one of Alberta's two regulated utility providers (Direct Energy Regulated Services or APEX Utilities) is above $6.50 per gigajoule (GJ). The government will provide rebates covering the difference in what's been consumed.

For example, if the regulated rate is $7.50 for the month of November, eligible consumers would get a rebate on their bill covering $1 for every gigajoule used during that month.

You'll automatically receive the rebate on your utility bill if you're a natural gas consumer who:

  • is connected to the system
  • is on either a regulated or competitive plan
  • uses less than 2,500 gigajoules of natural gas annually

However, a small number of people not connected to the natural gas system or using other heating fuels will need to apply. Non-connected consumers and those using petroleum-based heating fuels can get more information on the rebate application process can go to www.alberta.ca/enabling-energy-rebates.aspx 

Current Rebate Rate

  • Highest default monthly natural gas rate for February 2023$3.715 per gigajoule
  • No rebate will be credited for the  February 2023 billing period, but price protection is in place. Rebates will be offered next month if the monthly rate rises above $6.50/gigajoule.

If you have questions about the Natural Gas Rebate Program, please review the Frequently Asked Questions listed below, check the Government of Alberta website, or call our Customer Care team at 1-866-374-6299.

Top Rebate Frequently Asked Questions

What are the rebates for?

Natural Gas

Alongside the delivery of the electricity rebate, the Government of Alberta has announced a natural gas rebate to help Albertans manage winter heating costs. From October 2022 to March 2023, eligible consumers will receive a rebate covering the difference if the regulated rate in the calendar month goes above $6.50 per gigajoule. For example, if the regulated rate is $7.50/GJ, eligible consumers would receive a $1.00 rebate for every gigajoule of gas consumed in that month.

Electricity

Effective January 1, 2023, the Government of Alberta is extending the electricity rebate program until April 30, 2023. The electricity rebate provided consumers with $50 rebates on their energy bills from July through December 2022. This extension will provide eligible consumers with $200 in additional rebates on their electricity bills by applying credits of $75 in both January and February, as well as credits of $25 in March and April of 2023. The rebates will continue to be automatically credited to eligible consumers’ electricity bills.

When will I see the gas or electricity rebate on my bill?

Natural Gas

If triggered, the rebate will be in effect each month it is triggered from October 2022 until the end of March 2023.

Electricity

Look for a separate line item titled “GOA Utility Commodity Rebate” showing the $75 credit in January and February and a $25 credit in March and April 2023 in the distribution section.

Why haven't I received the gas or electricity rebate?

Natural Gas

Only eligible consumers (those who are connected and consumed less than 2,500 gigajoules of gas over the last twelve months) are entitled to this rebate. If you meet eligibility requirements, you will start receiving rebates, if triggered, on your bill for October consumption.

If the natural gas rebate has been triggered during the rebate period and you don't see the rebate on your bill, check your billing period. For example, a bill received in October may only have consumption up until September, which lies outside of the rebate period.

If you think you should qualify for the rebate during a month in which it is triggered but have not received the rebate on your bill, please contact the Utilities Consumer Advocate at 310-4822 or https://ucahelps.alberta.ca/  for support.

Electricity

Find more information here: https://www.alberta.ca/affordability-action-plan.aspx

Who do I contact for further questions?

Further questions can be directed to the Utilities Consumer Advocate:

Phone: 310-4822

Website: https://ucahelps.alberta.ca/
 

Direct Energy Regulated Services is regulated by the Alberta Utilities Commission (AUC). The AUC reviews the Gas Cost Flow Through Rate on a monthly basis. For more information, visit the AUC Website.

Direct Energy Regulated Services calculates the cost of natural gas in advance of each month in accordance with the Default Gas Supply Regulation. This regulated Gas Cost Flow Through Rate is made available to customers in the ATCO Gas service territory who have not chosen another retailer.