We understand that reading your energy bill can be confusing. We’ve put together a great library of information to explain your bill and answer any questions you may have.
These quick access links will take you to the most commonly visited pages and forms:
Billing & Payment:
- Are you in need of Financial Support to help with your energy bills?
- Have you received a Disconnection Notice?
Service & Support:
- Moving or need to Change Your Service?
- Are you exiting a domestic violence situation? Our Safer Spaces Utility Program can help.
- Do you have Critical Care needs?
Emergency or Power Outage:
- Who to call in case of an Emergency or Power Outage?
Property Owners & Landlords:
- Are you a Property Owner or Landlord?
- Do you have multiple sites and need meters installed?
- Do you have multiple sites and need to make a payment that covers more than one account?
- Premise Vacancy Agreement (PVA).
Frequently Asked Questions (FAQS)
- Do you have other questions? View Frequently Asked Questions.