Skip to main content
Home

User account menu

  • Account
  • Pay Now

Search

Main navigation

  • Electricity
    • Residential Rates & Plans
    • Commercial Rates & Plans
    • Default Supply
  • Natural Gas
    • Residential Rates & Plans
    • Commercial Rates & Plans
  • Customer Care
    • Ways to Pay your Bill
    • Payment Plans
    • Financial Support
    • Change Your Service
    • Landlords
    • Understanding your Bill
  • Learn
    • Blog
    • In the Community
    • Glossary
    • FAQs
  • About
    • Contact Us
    • Forms
    • Home Services
    • News Releases

Energy Saving Tips

  • Woman opening an oven door.

    How To Save Energy And Conserve Electricity

    October 7, 2020

  • tree ornament cut into the shape of a house representing spring

    Spring Energy Saving Tips

    October 7, 2020

  • Window coverings during the winter.

    Winter Energy Savings Tips

    October 7, 2020

  • Man with hammer

    Energy Saving Tips For The Fall

    October 7, 2020

  • Mom and daughter cleaning

    Spring Cleaning Energy-Saving Tips

    January 27, 2020

Back to top

Services

Learn more about our Electricity and Natural Gas services and rates.

Customer Care

We’re committed to customer care!

FAQs

Find answers to the most frequently asked questions.

Billing

Get help understanding your bill or pay your bill.

Contact

Get in touch with our dedicated customer service team.

Phone: 1-866-420-3174
Email: DERSAlbertaHelp@directenergy.com

P.O. Box 1520, Station M
Calgary, AB T2P 5R6

Connect

Careers

View current job postings.

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta). ©2020-2021 Direct Energy. All rights reserved.

Footer

  • Site Map
  • Privacy Policy
  • Terms of Use
  • Compliance and Code of Conduct