Click here for Utility Deferral Program information and other helpful COVID-19 resources.

IMPORTANT NOTICES: Due to the impact of COVID-19 on our team, our communities and customers, you may experience a delay trying to reach us.

Click below for more information about how to contact us and other helpful COVID-19 resources, for faster and easier service.

Direct Energy's Competitive Rates

Whether it's natural gas, electricity, or both, explore your options today.

A Proud Member of Your Community

We love to support and participate in various programs that make a difference in the provinces that we serve.

Home Services In Alberta

We offer services in HVAC repair, replacement and maintenance, as well as water heater purchase and repair.

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).

Making Sense of Your Electricity Bill

Your electricity bill includes a variety of information, definitions and various changes — we want to help you make better sense of it all.

Woman Paying Bills