Click here for Utility Payment Deferral Program information and other helpful COVID-19 resources.

Avoid Utility Scams: Please be aware that fraudsters are targeting utility customers to extract funds or personal details.

Direct Energy's Competitive Rates

Whether it's natural gas, electricity, or both, explore your options today.

A Proud Member of Your Community

We love to support and participate in various programs that make a difference in the provinces that we serve.

Home Services In Alberta

We offer services in HVAC repair, replacement and maintenance, as well as water heater purchase and repair.

Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).

Making Sense of Your Electricity Bill

Your electricity bill includes a variety of information, definitions and various changes — we want to help you make better sense of it all.

Woman Paying Bills