PENDING DISCONNECTION NOTICE?
We understand these are challenging economic times for many Albertans. If you received a Pending Disconnection Notice, we are here to assist you with payment options.
Electricity
Enjoy peace of mind with electricity supplied by Direct Energy Regulated Services. We offer fair rates that are reviewed and approved by the Alberta Utilities Commission (AUC), and we don’t require you to sign a contract.
Natural Gas
You can count on Direct Energy Regulated Services to supply you with natural gas at fair rates that are reviewed and approved by the Alberta Utilities Commission (AUC), without having to sign a contract.
Regulated or Competitive?
In Alberta, you can choose a regulated or competitive retailer to energize your home or business. Direct Energy Regulated Services provides regulated rates that are reviewed and approved by the Alberta Utilities Commission. Regulated rates are based on market conditions and change monthly. Competitive providers like our sister company, Direct Energy, can provide you with fixed prices, bundled rates, green energy, and other promotions.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).
Need Help Understanding your Bill?
We understand that reading your energy bill can be confusing. We’ve put together a great library of information to explain your bill and answer any questions you may have.