Direct Energy Regulated Services for Alberta

ATTENTION EXISTING CUSTOMERS:

Have you received a Pending Disconnection Notice? If so, click here for more information on ways to secure your account.

You are full of energy. So are we!

Having choices gives you power! Learn more about Direct Energy's competitive natural gas and electricity offers.

Energy Saving Tips for the Summer

From installing an automatic thermostat that shuts off your A/C to planting trees and shrubbery, we have tips to help you make the most of your energy use this summer.

Making Sense of Your Electricity Bill

Your electricity bill includes a variety of information, definitions and various changes — we want to help you make better sense of it all.

Home Services in Alberta

Since 2000, the Direct Energy brand has developed into one of North America's largest providers of home services, natural gas, and electricity. Our top priority is to deliver outstanding customer service to our customers. We offer services in HVAC repair, replacement and maintenance, as well as water heater purchase and repair.

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca, or call 310-4822 (toll free in Alberta). ©2017 Direct Energy. All rights reserved.