Direct Energy Marketing Limited was founded in Alberta in 1985 as a producer-owned, wholesale gas marketing company. Fifteen years later, it was purchased by Centrica, a UK-based international leader in restructured energy markets. Centrica has 27.5 million customer relationships worldwide.
Direct Energy Marketing Limited is committed to Alberta and our more than one million residential and business customers. With 150 Alberta-based employees, we are proud to be a part of the community where we live and work. Through our new partnership with the United Way and our $500,000 donation, the new Direct Energy Emergency Fund provides emergency grants for Alberta families experiencing a financial crisis due to overdue or disconnected natural gas or electricity bills.
Whether you choose to remain on the regulated rate or choose to purchase electricity or natural gas from a competitive retailer, ATCO Electric and/or ATCO Gas will continue to deliver electricity and/or natural gas to your home.
The Utilities Consumer Advocate ("UCA"), a Government of Alberta agency which is mandated to educate, advocate, and mediate for Alberta's residential, farm, and small business electricity and natural gas consumers, maintains a website to keep you informed about changes to the electricity and natural gas industries. For more information, or for a list of licenced energy retailers in Alberta, visit www.ucahelps.alberta.ca, or call: In Alberta, 310-4-UCA (310-4822), Outside Alberta, (780) 644-5130.