Direct Energy ®

To have Direct Energy Regulated Services provide you with Natural Gas and/or Electricity at the Alberta Utilities Commission approved rates, please call.

Natural Gas and Electricity Inquiries
1-866-420-3174 - Regulated Customer Call Center Regulated Natural Gas Customer Call Center
handles all Natural Gas and Electricity inquiries, billing inquiries, moves and changes.
1-780-420-3777 Regulated fax number
Hours of Operation: Monday to Friday 7:00am - 9:00pm, Saturday 8:00am - 4:00pm